privacy policy


EFFECTIVE DATE: Aug 1, 2022


This website/application is operated by Alpha Apps, Inc

Your right to privacy and control over your personal information is very important to everyone at Alpha Apps, Inc , that is why we take all the necessary measures to ensure all your personal data is kept secure and safe.

Please read carefully this Privacy Policy in order to better understand as the User of Application the relevant information regarding the processing of your personal data by Alpha Apps, Inc .


THE INFORMATION WE COLLECT:

  • Account and Profile Information. We collect Information provided voluntarily by you. For example, when you register your information or make a purchase. Information that you provide when you communicate with us by any means.

  • Error Reporting from Downloadable Products. We collect error reporting information when you use our downloadable products to help us improve our products and services. This feature can be opted out from the software settings and you can choose not to send the information.

  • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

  • Customer Service and Support. We may collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, sign up for our newsletter, request customer or technical support, or otherwise communicate with us. If you interact with our customer service and support through our application, we may collect the information you provide in our system in order to help you with your question or request.

  • From Other Sources. By authorizing us to connect with a third-party service, you authorize us to access and store your email address that the third-party service makes available to us, and to use it in accordance with this Privacy Policy. We may also obtain your information if you use our services on behalf of organization (e.g.: your employer).


PLEASE NOTE: We do not store user-uploaded files and in case you decide to delete the application your user’s files will be also deleted. In case you decide to reinstall the application, your files will not be restored with it.



HOW WE USE THE COLLECTED INFORMATION:

All information we collect from you will be used solely for:

  • Providing you with our service;

  • Verifying your identity;

  • Providing you with a secure experience and to take measures to protect our mobile application from cyber risks;

  • Analyzing our service in order to optimize it, fix software defects and improve our service;

  • Sending you promotional and newsletter emails;

  • Preventing fraud and verifying software license information;

  • Providing you with our customer support;

  • Protecting our rights and property;

  • Complying with legal or regulatory requirements, judicial process, industry standards and our Alpha Apps, Inc policies;

  • Other purposes that may be described at the time you choose to provide personal information to us.


PLEASE NOTE: We do not collect or store your payment information, since your subscriptions will be charged by Apple.com through Itunes Store and you might want to check their privacy policy before you proceed:

https://www.apple.com/legal/privacy/en-ww/



DISCLOSURE OF THE INFORMATION TO THIRD PARTIES:


  • We treat your personal data with care and confidentially and will only pass it on to third parties to the extent described below and not beyond. We do not share, sell, rent, or trade personal data with third parties for their promotional purposes.

  • We may share your personal data with our Service Providers for example payment processing companies, email delivery service providers, fraud monitoring and prevention providers, social media, third party online forums, and other marketing platforms and service providers.

  • We may share your information with operators, operating systems and platforms.

  • We are under the duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others;

  • We may share your information in business transaction purposes of a corporate change or dissolution, including for example a merger, acquisition, reorganization, consolidation, bankruptcy, liquidation, sale of assets or wind-down of a business. Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we engage in any Corporate Transaction (including, selling or transferring all or a portion of our business or assets). If we engage in such a sale or transfer, we will where feasible - direct the recipient to use the information in a manner that is consistent with this Privacy Policy. After such a sale or transfer, you may contact the recipient with any inquiries concerning the processing of your personal information.


PLEASE NOTE: On occasion, we include links to third parties on this page. Where we provide a link, it does not mean that we endorse or approve that page's policy towards your privacy. You should review their Privacy Policy before sending them any personal data.


STORING YOUR PERSONAL DATA AND INTERNATIONAL TRANSFERS:


When you place an order, you acknowledge and legally authorize that:

  • We retain any data processed while placing the order.

  • We are authorized to keep the data for a longer period of time for records unless and until the customer makes a request to delete the data and relevant information.

  • In operating our page, it may become necessary to transfer data that we collect from you to locations outside the jurisdiction for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

  • Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.


YOUR PRIVACY CHOICES:


  • Where applicable, you can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications (e.g.: camera, microphone, push notifications). Of course, if you do that, certain services may lose full functionality;

  • You can stop all information collection by the app by simply deleting the application from your device.

  • If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email or by sending a request to us;

  • In case you share your location with us, you may be able to opt out from further allowing us to have access to your location data by managing your location preferences in the app and/or on your device.


YOUR RIGHTS:

  • You have the right to be provided with clear, transparent and understandable information about how we collect and use your personal data. This privacy policy is shared with you for this reason, but we will always provide you with more details or explanations when needed


NOTICE TO CALIFORNIA RESIDENTS:

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” of their personal information that may be occurring, and to not be discriminated against for exercising these rights.

If you would like to exercise any of these rights please contact us at alphaappssupport.zendesk.com. We will process your request in accordance with applicable laws.


NOTICE TO EUROPEAN UNION RESIDENTS:

We comply with the General Data Protection Regulation ('GDPR'). As such, we afford to all European data subjects their respective data privacy rights to the extent that they are applicable, including: (i) the right to rectify inaccurate data; (ii) the right to erasure (deletion of your Personal Information); (iii) the right to restrict processing of your Personal Information; (iv) the right of data portability; and (v) the right to object.


If you would like to exercise any of these rights please contact us at alphaappssupport.zendesk.com


We will process your request in accordance with applicable laws.

For your protection we can ask that you provide sufficient information to identify yourself before we process your request. Providing your information to us is optional but if you do not provide your complete personal information, we will not always be able to respond to your request in a timely manner.


CHANGES TO POLICY:

We do update this Policy from time to time and we encourage you to periodically review this page for the latest information on our privacy practices.


CONTACT US:

If you have any additional questions or require more information about our Privacy Policy, please contact our customer service through the application at alphaappssupport.zendesk.com



PRIVACY POLICY REVISION HISTORY:

LAST UPDATE ON AUG 1, 2022